ChargebackWiz
Live on ShopifyDispute evidence for Shopify merchants — gathered, drafted and filed, then tracked to its outcome. So you fight the chargebacks worth fighting, and win more of them.
View on the Shopify App StoreWhat is ChargebackWiz?
ChargebackWiz is a Shopify app that automates chargeback dispute evidence. It gathers the order, fulfilment and customer data behind each dispute, drafts a response tailored to the reason code, files it before the deadline, and tracks the dispute to its outcome. It is built and operated by Wizovia, is live on the Shopify App Store, and uses success-fee pricing — merchants pay on recovered revenue, with no upfront cost.
The problem
Chargebacks arrive with a deadline and a scavenger hunt.
Every dispute means assembling order details, fulfilment proof and customer history by hand, from several places, against a clock. Most merchants either miss the window or submit a weak response — and lose disputes they could have won.
How it works
Evidence, without the scramble.
01
Connects to your store
Installs on Shopify and reads the order, fulfilment and customer data behind each dispute via the Admin API.
02
Assembles the evidence
For every chargeback, it gathers the proof that matters for the reason code — before the deadline, not after it.
03
Drafts the response
Builds a submission-ready evidence package for you to review, so you are not assembling it by hand under time pressure.
04
Tracks the outcome
Follows each dispute from open to resolved, so you know what is worth fighting and what it returned.
Who it's for
Built for stores losing winnable disputes.
- Shopify merchants seeing chargebacks they know they could win — if they had time to respond properly.
- Stores where disputes land across several tools and someone assembles the evidence by hand.
- Teams that keep missing the response window and losing disputes by default.
FAQ
Questions, answered.
Does it work with my Shopify store?
Yes. ChargebackWiz installs from the Shopify App Store and connects to your store's order and dispute data through Shopify's Admin API.
Does it submit disputes automatically?
It assembles and drafts the evidence response for each chargeback so it's submission-ready; you stay in control of what goes out.
What does it cost?
ChargebackWiz uses success-fee pricing — see the current terms on the Shopify App Store listing.
Who builds and supports it?
Wizovia builds and operates ChargebackWiz in production and supports it directly — it's our own product, not a reseller listing.
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